New BTO? Here's How To Select The Right Flooring Company
- Arc Floor
- 3 days ago
- 4 min read
In Singapore, it’s common for homeowners—especially those receiving the keys to their new Build-to-Order (BTO) flats—to engage interior designers (IDs) to oversee the renovation process, including managing subcontractors such as flooring companies. Amid the excitement of moving into a new home, many rush through the selection of professionals, placing full trust in their ID’s recommendations.
While this may seem convenient, it’s important to remember that not all IDs work with vetted or quality-assured teams. Without proper due diligence, homeowners risk facing subpar workmanship, unexpected delays, or even costly renovation mishaps.
To protect your investment, you should carefully assess not just the products being used but the people installing them. Here are five key factors to consider when selecting which flooring company to go with:
Flooring Company's Track Record
An experienced flooring company brings more than just technical know-how; they bring practical insights into Singapore’s housing types, climate challenges, and construction standards. Reviewing their past projects gives you a sense of the scale, complexity, and quality of work they handle. Always look for a portfolio that showcases the style you want and the execution you expect — even if the company is recommended by your ID.
Range of Quality Products
A reputable flooring company doesn’t necessarily need to carry every type of flooring on the market, but offering a thoughtfully curated range of materials — such as vinyl, engineered wood, solid timber and composite timber decking — showcases their versatility and mastery of the craft. This variety reflects not just product availability but also the flooring company's deep understanding of how different materials perform across various spaces, styles, and functional needs. A broad offering gives clients more freedom to select flooring that truly aligns with their design vision, lifestyle, and budget. It also demonstrates the company's adaptability and expertise in handling different installation techniques, ensuring the finished result not only looks beautiful but functions well in Singapore’s unique climate and living environments.
Workmanship
Top-tier materials lose their value if installed poorly, no matter how beautiful or durable they are. Even the most premium flooring can end up looking cheap or wearing out prematurely if the installation lacks precision and care. Signs of professional workmanship include precise cutting that ensures every plank or tile fits perfectly, seamless transitions between rooms or spaces, and smooth, clean finishes around tricky areas like corners, edges, and doorways. These details not only affect the visual appeal but also the long-term performance and durability of the flooring. To gauge whether a flooring company consistently delivers high-quality results, it’s essential to do your research. Reading online reviews can reveal patterns in customer satisfaction, while asking for referrals allows you to hear firsthand experiences. Examining detailed project photos or, even better, visiting completed sites gives you a clear sense of their craftsmanship. Together, these steps help you assess if the contractor upholds high standards across every job and ensures you’re trusting your flooring investment to capable, experienced hands.
Collaborations With Professionals
Another important factor to consider is the company’s track record of collaborations. Flooring companies who have worked alongside reputable ID firms and well-known stylists tend to be more trusted in the industry. These partnerships don’t happen by chance — they are built on a foundation of proven reliability, quality workmanship, and the ability to meet high design standards. When respected IDs and stylists repeatedly engage the same company, it signals confidence in their skill, professionalism, and consistency. For homeowners, this offers an extra layer of assurance that the company can deliver results that align with both aesthetic goals and practical performance, ensuring the final space meets the expectations of all stakeholders involved.
Warranty Coverage
Lastly, look for flooring companies who offer both product and workmanship warranties, as these provide crucial layers of protection for your investment. Product warranties typically come from the material manufacturer and cover defects or failures related to the flooring itself, such as surface wear, fading, or structural integrity. Workmanship warranties, on the other hand, are provided by the company and specifically cover installation-related issues, such as uneven fitting, loose boards, or improper sealing. Having both types of warranties ensures you’re safeguarded not only against material flaws but also against mistakes that may arise during the installation process. Together, they offer comprehensive peace of mind, assuring you that any problems encountered will be promptly and professionally resolved without additional cost. When a company is willing to stand behind both their products and their workmanship, it demonstrates their confidence in the quality of their service and their commitment to long-term customer satisfaction — a key indicator of a trustworthy and reputable company.
Final Thoughts
Selecting the right flooring company can mean the difference between a smooth, satisfying renovation and a costly, stressful ordeal that drains both time and money. A successful flooring project isn’t just about choosing beautiful materials or trendy designs; it’s about ensuring the team handling the installation has the skills, experience, and reliability to deliver work that lasts.
With over 50 years of industry experience, Arc Floor has established a solid reputation through thousands of successful residential and commercial projects across Singapore. Our team is well-versed in a wide range of materials—including vinyl, engineered hardwood, solid timber, and composite decking—ensuring that every installation is handled with precision and care. If you’re looking for flooring that not only looks great but stands the test of time, reach out to us for a consultation and let us help you build a space you’ll be proud to call home!
Comentarios